LAST UPDATED: 17/4/2019
Frog In A Sock Pty Ltd (trading as The Ten Tenors) and Dmand Pty Ltd (“We or Us” depending on context) respect your privacy and the security of your personal information.
This Privacy Policy describes our practices, in accordance with the Privacy Act 1988 (Cth) including the Australian Privacy Principles, in connection with information that We or our third-party service providers collect through our owned or controlled websites and web properties.
By providing Personal Information (as defined below) to us, you acknowledge you have read this Privacy Policy and you understand the terms and conditions herein.
This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third party and any third party operating any site or property to which a link is provided by us.
The inclusion of a link does not imply endorsement of, or affiliation with, the linked site or property by us. Please note that our website and web properties may include the ability to access and submit (including, for example, via a third-party software application or service that is available through or in connection with a property) certain information directly to third parties or to any application platform. Such information is submitted by you directly to such third parties and this Privacy Policy does not apply to any such information submitted by you.
We and our third-party service providers may collect the following Personal Information from you:
We and our third-party service providers collect Personal Information through this website and our web properties in a variety of ways, including:
We may also receive your Personal Information from other sources, for example:
We and our third-party service providers use Personal Information for the the primary purpose for which we have collected it or for another closely related secondary purpose, including:
We may hold your personal information in electronic or hard copy format or a combination of both.
We will use reasonable physical, technical and administrative measures to protect Personal Information under our control, including:
We will retain your Personal Information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law.
If you have reason to believe that your interaction with us is no longer secure, please notify us immediately in accordance with the “Contacting Us” section below.
We disclose Personal Information:
Otherwise we will only disclose your Personal Information if required to by law, permitted under the Privacy Act 1988 (Cth) or with your prior written consent.
Our website and web properties are controlled and operated from Australia; accordingly, this Privacy Policy, and our collection, use and disclosure of your Personal Information, is governed by Privacy Act 1988 (Cth) and laws of Australia.
Your Personal Information may be stored and processed in any country in which we engage service providers. We will endeavour to ensure any service providers engaged apply processes and procedures in relation to the privacy of your personal information that are consistent with the requirements of the Australian Privacy Principles.
We and our third-party service providers may collect other information such as:
We and our third-party service providers may use and collect information through the use of cookies and other similar tracking technologies. We use cookies and other similar tracking technologies to enhance the performance, functionality and your experience of the website and for your convenience. Cookies may also be used to measure, collect, analyse and report data from our website and in connection with marketing and research services.
Our website and web properties may also carry third party cookies that collect information from you to provide a more targeted advertising experience for you.
You may refuse the use of cooking by selecting the appropriate setting in your web browser, however, this may effect the functionality of our website and web properties.
By using our website and web properties, you consent to Us using cookies and other similar tracking technology.
If you would like to:
you may contact us at: info@dmand.com.au. We will endeavour to respond to your request as soon as practicable after receipt.
In your request, please make clear what Personal Information you would like to have changed, whether you would like to have your Personal Information suppressed from our database or otherwise let us know what limitations you would like to put on our use of your Personal Information. For your protection, we may only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.
Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion (e.g., when you make a purchase or enter a promotion, you may not be able to change or delete the Personal Information provided until after the completion of such purchase or promotion).
Where our collection and use of Personal Information is based on your consent, you may withdraw such consent at any time by emailing us at info@dmand.com.au, and such withdrawal will not affect the lawfulness of processing based on consent before your withdrawal.
We may change this Privacy Policy at any time. Please take a look at the “LAST UPDATED” legend at the top of this page to see when this Privacy Policy was last revised. Any changes to this Privacy Policy will become effective when we make the revised Privacy Policy available on or through a Property.
If you have any questions or concerns about this Privacy Policy or our compliance with the Australian Privacy Principles, please contact us:
by email to: info@dmand.com.au
Subject: Attn: Privacy Coordinator
by letter to:
Attn: Privacy Coordinator
Dmand Pty Ltd,
PO Box 648, Fortitude Valley QLD 4006 Australia
You can also request access to your personal information that we hold about you and seek that we make corrections.
We will endeavour to respond to your you as soon as practicable after receipt. If you are not satisfied with the response you receive from us, you may contact the Office of the Australian Information Commissioner.